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Security and compliance

Event data is more powerful when it’s protected

Data is the lifeblood of your events, which means data security is our way of life. Day in and day out, we work tirelessly to maintain the highest standards of trust and transparency.

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Your privacy is our priority

Your data is yours – it’s as simple as that. Our policies and procedures are built to protect your data and help you meet your privacy obligations. Bizzabo is considered a “data processor,” which means all your data remains under your complete control. Be wary of event platforms that operate as “data controllers,” which gives them permission to use your data separately from your interests.

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Your privacy is our priority

Enterprise-grade — by design and default

Our Event Experience OS is backed by enterprise-grade infrastructure, with robust security features embedded into every layer of our architecture and operations. We continue to earn certifications adhering to the most broadly recognized security standards, offer solutions to address your compliance requirements, and employ rigorous measures to keep your data safe.

  • Cloud-hosted: Our U.S.-based servers are redundant, compliant, and secured by the world’s largest cloud providers — Amazon Web Services and Google Cloud Platform.
  • Data encryption: Data is encrypted at rest and in transit for all our customers, and each customer’s data is logically segregated using a unique key.
  • Secure development: The OWASP Top 10 methodology reduces the risk of vulnerabilities in our secure software development lifecycle.
  • Threat detection: We’ve implemented automated monitoring, alerting, and response systems, as well as Intrusion Detection/Intrusion Prevention solutions.
  • Penetration testing: We engage independent third parties at least annually to conduct application- and infrastructure-level penetration tests.
  • Backup and disaster recovery: We back up customer data regularly and transfer it to a different region every three hours for additional protection. Additionally, we continuously test and validate our ability to restore data.

Enterprise customers trust Bizzabo with their events

Unmatched scalability and reliability

You know that uptime is everything. As a multi-tenant, cloud-based application, the Bizzabo platform is engineered for high scalability, reliability, and performance. All elements of the platform are tested regularly as we make continuous investments in providing industry-leading performance. System updates are shared in real-time, and we invite you to review our historical performance against other leading event technology solutions.

Unmatched scalability and reliability
Quote
Bizzabo has a superior roadmap and vision” and is “one of the most complete offerings in the market. Its wearable tech, event engagement capabilities, mobile app, and day-of-show support are among the best.
The Forrester Wave™: B2B Event Management Technology
Q1 2023

Events are our passion — security is our superpower

From attendees to exhibitors, your event stakeholders trust you to keep their information safe. Rest assured, our commitment to security begins at the enterprise level and continues throughout every layer of our Event Experience OS.

  • Role-based access control: Account administrators manage team member access, and event leaders can manage attendee access to event content.
  • Gated events and registrations: Event websites and registration can be gated through an identity provider (IdP) to ensure only the right people can access your event content. Organizers can enable SSO for attendees.
  • Secure payments: Bizzabo complies with rigorous PCI DSS SAQ D V.4 protocols to ensure payments are processed securely.
  • PII protocols: Our customers collect attendee information — some of which is considered PII. We protect participant data and only process it based on your needs. Data is securely deleted by request or when no longer needed.
  • User authentication: We support the SSO/OAuth protocol to ensure strong login security.
  • GDPR compliance: Bizzabo makes it easy to keep your event website and marketing communications compliant with GDPR requirements.

Compliant with global privacy and security laws and regulations

Easily address your compliance requirements. Bizzabo meets and exceeds some of the most broadly recognized security standards and offers solutions to help you achieve compliance.

  • SOC 2 Type 2 certified
  • ISO 27001 certified
  • PCI DSS SAQ D V.4 compliant
  • GDPR compliant
  • CCPA compliant
Compliant with global privacy and security laws and regulations
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