Bizzabo - Supplier Code of Conduct

1. Introduction

At Bizzabo, we make it easier to bring people together to create shared experiences that matter, and build lasting communities all over the world. We strive to accomplish this with purpose and in line with our values:

• We Care: We care about our people and their well-being. We always look out for each other. We care about our customers and their success. We care about our world. Caring is the only way we know.
• We Dare: We encourage ourselves to dream big and swing for the fences. We dare to fail but always fail forward. We question the norm and embrace change. Who dares, wins.
• We Own It: We are self starters with entrepreneurial mindsets. We take full responsibility for our actions. We persist relentlessly until we succeed. We call it Rosh-Gadol.
• We Are Humble: We know we don’t know it all. We listen to our colleagues, our customers, and our industry. We allow ourselves to be amazed and always seek to learn and improve.
• We Are Better Together: The whole is greater than the sum of its parts; this is true for our team, our product, and our company. We rise by lifting others. None of us can do it alone, but together, we are unstoppable.
• We Choose Excellence: We push ourselves to be the best in everything we do.
• We Are Honest: We are honest, authentic, and respectful with one another so we can build and rely on a strong foundation of trust and partnership.
• We Smile: We enjoy the ride and the challenge. A smile is our reflection of being positive thinkers. We are grateful for what we have.

Bizzabo is a global company committed to conducting business in accordance with the highest ethical standards and in compliance with all applicable laws, rules, and regulations in every country where it operates and does business. Achieving results through illegal or unethical means is unacceptable, and Bizzabo expects its third-party suppliers and vendors to uphold the same.

1.1 Scope

This Code applies to Suppliers, defined as businesses and independent contractors that provide products or services to Bizzabo Ltd., or any of its subsidiaries (collectively, “Company” or “Bizzabo”). It also applies to all individuals employed by the Supplier, regardless of the type of contract or location of their work, and their subsidiaries, subcontractors, and agents who act as licensed/authorized resellers of their products and services to Bizzabo. We require all of our Suppliers to acknowledge and abide by the principles of this Code and to ensure that their next tier of subcontractors and agents abide by the Code as well. Suppliers are responsible for cascading these requirements through their supply chain and must contractually bind their subcontractors and agents to equivalent standards. Suppliers remain accountable to Bizzabo for their subcontractors' and agents' compliance with this Code.

1.2 Responsibility

It is our responsibility to ensure that our Suppliers understand what is expected of them. It is your responsibility to familiarize yourselves with this Supplier Code of Conduct and to take appropriate steps to ensure that your organization and your own subcontractors and agents comply with the fundamental principles of this Supplier Code of Conduct.

1.3 Accountability

This Code is based on international standards, principles, and conventions, as well as our Bizzabo Code of Conduct. The specific requirements set out in this Code are the minimum standards for our Suppliers. We encourage you to go beyond these standards, particularly where local laws and regulations are either weak or seldom enforced.

2. Fundamental Principles

2.1 Conducting Business Lawfully and with Integrity:

• Compliance with Laws: Suppliers will comply with all applicable laws, regulations, and standards within the countries in which they operate in and which they carry out activities for Bizzabo. Suppliers will conduct business in an honest and ethical manner.
• Bribery and Corruption: Bizzabo has a zero-tolerance policy for any and all forms of bribery, corruption, extortion, or embezzlement. Bizzabo strictly prohibits corruption, bribery, kickbacks, fraud, theft, extortion, and embezzlement of any kind. All of Bizzabo’s Suppliers must comply with all applicable anti-bribery laws and maintain accurate books and records that correctly reflect their transactions and contain no false or misleading information. Suppliers will not give to, offer to give to, request from, or agree to accept money or anything of value from anyone, directly or indirectly through another party, to gain an improper advantage related to Bizzabo.
• Conflicts of Interest: Bizzabo expects Suppliers to disclose any and all conflicts of interest in any business dealing with Bizzabo. A “conflict of interest” means any circumstance - potential, actual, or perceived - that might cause a party to prioritize their financial or personal interests or might cause that party to be biased in their business judgments, decisions, or actions. Suppliers must avoid all conflicts of interest that may adversely influence business relationships. Any ownership or beneficial interest in a Supplier’s - to the Supplier’s own subcontractors and agents - business by a government official, representative of a political party, or a Bizzabo worker must be declared to Bizzabo prior to entering into any business relationship with Bizzabo.
• Gifts and Entertainment: Bizzabo strongly discourages gift-giving, however, we appreciate that in limited instances, gift-giving (of nominal value) may be customary in some countries and cultures to maintain business relations. Gift-giving should occur sparingly and always be legitimate and aligned with the Bizzabo Holdings Code of Conduct. In no instances shall Suppliers accept from or offer to Bizzabo employees any cash or cash equivalent gifts.
  
  Any business entertainment or hospitality with Bizzabo must be kept reasonable in nature, entirely for the purpose of maintaining good business relations, and not intended to influence in any way Bizzabo’s decisions about how Bizzabo awards future business.
  
  Any gifts, entertainment, or hospitality must always be of nominal value and, regardless of amount, never be received or offered during contract negotiation, bidding, tender, or award.
• Confidential and Competitor Information: Bizzabo expects Suppliers to obtain and use all market intelligence legitimately and in compliance with all applicable laws and regulations. Suppliers should not attempt to divulge to Bizzabo any non-public competitive information about its competitors obtained illegally and unethically. Likewise, Bizzabo’s confidential information must not be shared with any third party including the media unless expressly permitted by Bizzabo.
• Safeguarding Information and Property: Bizzabo’s confidential information, know- how, and intellectual property must be respected and safeguarded. Any and all personal information about individuals, such as Bizzabo customers or employees, must be handled with full respect for the protection of their privacy and for all relevant privacy laws and regulations. All information provided by Bizzabo that is not in the public domain is deemed confidential and it is only used for its intended and designated purpose.
  
  Bizzabo expects Suppliers not to misuse or misappropriate Bizzabo physical assets and proprietary information. All such information and data must be kept confidential and protected from any unauthorized access, destruction, use, modification, and disclosure, through appropriate organizational and technical controls.
  
  Suppliers must respect the intellectual property rights of all third parties. Bizzabo expects Suppliers to take all actions to ensure Suppliers do not infringe the intellectual property rights of any third party, including Bizzabo.
• Financial Records, Money Laundering, and Insider Trading: All business and commercial dealings are transparently performed and accurately recorded in the Supplier’s books and records. Suppliers will not falsify records or misrepresent conditions or practices. There is no actual or attempted participation of tax evasion and money laundering, and Suppliers will take steps to prevent financial transactions from being used by others to launder money or evade or facilitate the evasion of taxes.
  
  No confidential information in the Supplier’s possession regarding Bizzabo is or should be used to either engage in or support insider trading.
• Anti-Facilitation of Tax Evasion: Bizzabo has a zero-tolerance policy towards tax evasion or facilitation of tax evasion. We are fully committed to complying with all legislation, regulation, and applicable guidelines designed to prevent tax evasion and the facilitation of tax evasion wherever we, our customers, our Suppliers, and our business partners operate.
  
  At all times, business is to be conducted in a manner such that the opportunity for, and incidence of, tax evasion is prevented. Furthermore, any individual or an incorporated or unincorporated body who performs services for or on behalf of Bizzabo must not undertake any transactions which (i) causes Bizzabo to commit a tax evasion offense or (ii) facilitate tax evasion offenses by a third party, who is not a person associated with Bizzabo.
• Sanctions: Suppliers must comply with all applicable embargoes and trade sanctions, including the restrictions maintained by the US, EU, UN, and the UK (or other applicable laws). These laws prohibit dealings with restricted countries, governments, businesses, and individuals.
• Public Affairs: Suppliers engaged to conduct public affairs-related activities for Bizzabo are guided by transparency, accountability, fairness, and integrity.
  
  Suppliers must be authorized by Bizzabo to participate in any consulting or lobbying activities on the Company’s behalf. Bizzabo expects Suppliers to ensure that information provided is truthful, evidence-based, complete, and not misleading.
  
  Offering or providing anything of value to a public employee, official, or to a family member of the employee or official to influence government decisions is prohibited; likewise, lobbyists, subordinates of lobbyists, or principals shall not solicit or receive anything of value from public officials.
• Reporting Concerns and Non-retaliation: All workers (whether directly employed or not) are provided with means by which to raise concerns about any of these requirements or, alternatively, are informed on how to raise a concern (see Section 4 “Questions and Concerns”). Processes are in place to ensure that workers who raise concerns and speak up in good faith are protected from retaliation.
• Business Continuity: Suppliers are expected to maintain appropriate business continuity and disaster recovery plans to ensure continuity of services to Bizzabo. Suppliers must promptly notify Bizzabo of any events, circumstances, or incidents that may materially disrupt or impact the services or products provided to Bizzabo.
  

2.2 Treat Employees with Dignity and Respect

• Workplace Respect: Bizzabo expects Suppliers to establish a safe, respectful, and inclusive workplace for their workers. All workers are treated with respect and dignity. No worker is subject to any threats, bullying, or unlawful harassment of any type, including emotional, physical, or sexual harassment. Bizzabo expects Suppliers not to discriminate against any person or group of people in its hiring and employment practices, codes of conduct, programs, services, compensation, or advancement, discipline, termination, or retirement or in any other aspect of its operations or activities on the basis of that person or group of people’s personal characteristics or attributes. As an example, discrimination includes, but is not limited to, hiring and employment policies or practices that discriminate against a person or group of people on the basis of their sexual orientation or gender identity, even if such policies and practices are permitted under applicable law. Any form of disrespect and abuse toward Bizzabo’s employees is not tolerated.
• Diversity and Inclusion: Bizzabo expects its Suppliers to create a work environment where all individuals have equal opportunities and are treated with dignity and respect. Bizzabo encourages Suppliers to seek to create an equally diverse and global workforce, and to expect their employees to embrace norms that support an inclusive culture, workplace, and community.

2.3 Protect Human Rights

We expect our Suppliers to conduct their activities in a manner that respects human rights as set out in the United Nations Guiding Principles on Business and Human Rights

• Work is conducted on a voluntary basis: Under no circumstances should a Supplier use forced labor, whether in the form of compulsory or trafficked labor, bonded labor, indentured labor, or other forms. Mental and physical coercion, slavery, and human trafficking are prohibited.
• All workers are of an appropriate age: Under no circumstances should a Supplier employ individuals under the local legal minimum age for work or mandatory schooling. When young workers are employed, they must not do work that is mentally, physically, socially, or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.
• Wage and working hours are reasonable: All workers are paid fair wages which meet or exceed the legal minimum standards or appropriate prevailing industry standards, whichever is higher.
  
  Other than legally mandated deductions, all other deductions from wages must be made only with the express and written consent of the workers concerned and in compliance with applicable laws and international human rights standards.
  
  Working hours for all workers are reasonable, and workers are not required to work more than the regular and overtime hours allowed by the law of the country where the workers are employed. All overtime work by workers is on a voluntary basis and compensated in line with relevant regulations.
• All workers’ health and safety are protected at work: Bizzabo expects all Suppliers to provide their employees with a healthy and safe workplace, as per local health and safety laws and regulations, to prevent accidents and injury arising out of, linked with, or occuring in the course of work or as a result of the Supplier/employer's operations.
• Work is conducted on the basis of freely agreed and documented terms of employment: All workers, whether permanent, fixed-term, or casual, are provided with employment documents that are freely agreed to and respect employees’ legal and contractual rights.
• All workers are free to exercise their right to form and/or join trade unions or to refrain from doing so, and to bargain collectively: The rights of workers to freedom of association and collective bargaining are recognized and respected. Workers are not intimidated or harassed in the exercise of their right to join or refrain from joining any organization.

2.4 Respect Local Communities

Bizzabo encourages Suppliers to bolster the well-being of the local community through their business. Suppliers operate with respect for local communities and indigenous people and their rights and title to property and land. Bizzabo encourages Suppliers to understand and observe the cultural and economic context in which they are working, to operate safely and responsibly, to be mindful of the well-being of communities and to foster positive social and economic relationships with local communities.

2.5 Environmental Sustainability

Suppliers recognize the importance of addressing environmental sustainability in their business, and continuously work to minimize the environmental impact of their operations, as much as possible. Bizzabo encourages Suppliers to live up to the highest environmental standards and to deliver on its sustainability objectives through providing relevant environmental data and exploring ways to continue to reduce negative environmental impact. Bizzabo is committed to preserving a world where people can have meaningful experiences together by seeking to improve conversation, increase environmental protection, and expand economic development and encourages its Suppliers to do the same. Bizzabo and its Suppliers comply with all applicable environmental laws and regulations, as well as self-directed commitments to sustainable practices and environmental protection.

3. Audit and Insurance

3.1 Audit and Monitoring

Bizzabo reserves the right to audit or assess Supplier's compliance with this Code, either directly or through a designated third party. Upon reasonable notice, Suppliers must cooperate with such audits and provide access to relevant documentation, facilities, and personnel. Suppliers must maintain accurate records demonstrating compliance with this Code and make such records available to Bizzabo upon request.

3.2 Insurance

Suppliers are expected to maintain adequate insurance coverage appropriate to their business operations and the services or products provided to Bizzabo, including but not limited to general liability, professional liability, and other insurance as may be reasonably required based on the nature of the relationship.

3.2 Consequences of Non-Compliance

Bizzabo takes compliance with this Code seriously. Failure to comply with this Code may result in consequences including, but not limited to: (i) a requirement to implement a corrective action plan within a specified timeframe; (ii) suspension of the business relationship pending remediation; or (iii) termination of the business relationship. Material or repeated violations may result in immediate termination of the relationship. Bizzabo reserves the right to determine the appropriate response based on the nature and severity of the violation.

4. Questions or Concerns

Bizzabo encourages a culture of transparency within our Suppliers and supply chain, and encourages all to speak up with legal and ethical concerns, both through line management channels and/or formal reporting channels. Bizzabo expects Suppliers to report suspected violations of these standards by the Bizzabo Supplier or by its own employees, contractors, sub-contractors or Suppliers. If you have a question about this Code or believe that someone may have violated this Code, please contact [email protected]. All reports are fully reviewed and, if appropriate, investigated. Bizzabo will not tolerate retaliation against any person who is trying to do the right thing by raising a concern.

A person who makes a good faith report about potential misconduct who experiences retaliation or other adverse action for raising a concern should report this immediately to the email address identified above. Bizzabo treats all questions or concerns seriously and in confidence. Depending on the nature and circumstances, Bizzabo may seek to work - if and when appropriate - with the Supplier and other affected parties in order to reach a proper and timely resolution.

Please Note: Bizzabo reserves the right to reasonably modify this Code without prior notice should changes arise.