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WE'RE ALL ON THE SAME EVENTS TEAM

We’re here to deliver an experience that exceeds your needs and we do it by working together. With the combination of design services, implementation strategy, deep training and broad product expertise, we make sure you get the best value out of Bizzabo.

Here's How We Can Help

  • Customer Success
  • Professional Services
  • Training
  • Customer service

Milestone meetings throughout our relationship

Throughout your lifetime as a customer, we'll conduct several milestone meetings. These cover introductions, training, implementation, pre-first event check-ins, post-first event debriefs, and strategic business reviews. As an extension of your team, it's our aim to understand your business objectives and to work side by side with your team to meet them.

A team of event professionals by your side

We pride ourselves on having a team of event experts that know the ins and outs of event technology. More than anything, they live and breath events. You can ask for an event marketing consultation at any point.

Get your event website to look top notch!

Our Professional Services team specializes in designing amazing event websites that put your brand front and center.

Your Ultra branded experience starts here

Bizzabo’s inhouse design team will work with you to create an engaging and consistent mobile experience. From App store preview images, to splash screens, and everything in between.

Implementation services

Our Services team is eager to do the heavy lifting needed to quickly deploy your desired solutions across your Bizzabo cloud.

Schedule an onsite training session

We offer classroom style onsite training programs for your entire team delivered by our event experts and tailored to fit your desired objectives.

Take a Bizzabo certification course

Online courses that will help you tap into the full potential of every aspect of Bizzabo depending on your event role.

Tailor your team’s training journey 

Your dedicated Customer Success Manager will design an online training program to help new and existing members of your team master the Bizzabo arts.
 

Let’s reach event success together

Best in class 24/7 support

Our customers can count on our 24/7 Customer Support team to be there if technical challenges pop up. We’re proud to say that our average response time is 1.7 hours. In case you're wondering, that's 22.3 hours faster than the industry benchmark.

Access our knowledge center

We encourage customers to take education into their own hands through our certification academy, knowledge center, award-winning blog, video tutorials, webinars and event checklists.
 

Over 99% uptime

We’re here to ensure your team and audience can access Bizzabo around the clock. That's why we guarantee 99% uptime. We also securely store your data to meet your requirements with backups across multiple locations.
 
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“We’re grateful for our CSM that is above and beyond amazing and an awesome human being”

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Amelia Ibarra
Director of Marketing of SaaStr