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28 July 2021 

x.ai Scheduling Tool To Be Sunset

Dennis Mortensen
Dennis Mortensen
x.ai Scheduling Tool To Be Sunset

x.ai was acquired by Bizzabo on May 28, 2021. In the months since we’ve been working closely with our new colleagues to determine how best to integrate our team and our technology.

Together, we’ve decided to prioritize building x.ai’s powerful scheduling and recommendations directly into Bizzabo’s event management platform, which means that we have decided to shut down x.ai’s standalone scheduling tool. We’re beginning the sunset process today with the last day of service is October 31, 2021, and we’re committed to supporting you through this transition over the next few months.

As a founder, this moment is bittersweet. I’m very proud of the unique technology we’ve developed, as well as the healthy commercial business we built around it. Having said that, I’m also excited by the opportunity we have to power some of the most innovative parts of Bizzabo’s upcoming offering. It’s a next-level challenge that the team is eager to address.

Effective today, you will no longer be charged for your subscription. If you’re on an annual plan, we’ve also issued full reimbursements for the prorated amount left on your account. You can expect to see that refund in 5-10 business days according to Stripe.

Service ends on Oct. 31, 2021. It’s very important you have time to transition and adjust your workflows and we’re here to support you. You can continue to email [email protected] with any questions.

We are still very much believers in the power of scheduling software and we want to help you migrate to another platform so you can continue to reap the productivity benefits you saw with x.ai.

For the past seven years, you’ve trusted x.ai with your most valuable asset — your time. You’ve relied on us, and it’s been a real honor to serve you.

Onward!

/d.

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